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#431055 - 08/22/08 01:33 PM
Re: New VW Routan
[Re: Indyboater]
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Admiral
Registered: 02/04/04
Posts: 1134
Loc: San Francisco Bay Area
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So you've got a vehicle that has:
Bad torque steer Suspension problems P/S pump problems Interior trim problems A bad tire/wheel system
And yet you think you love it - and you get great service from your dealer.
That's the kind of dealer service I like - none! My vehicle HAD those issues that you listed. With the exception of the torque steer (my wife doesn't know the difference), the others were repaired/resolved. The tire issue is pending. Where did I say that I LOVE it??? I did say however, that I would NOT buy one again. It is a NEED for my wife, but LOVE never was mentioned. Yes, I am VERY happy with my dealer. They did not build the vehicle, or caused the issues. But they did repair it when it needed it and they do all of the scheduled maintenance for it and treat me VERY fairly with the price for those services as well as throw in a rental car or shuttle. I literally have only popped the hood twice, and that was to look around for the engine noise. Even though the news wasn't out at the time of my purchase, yes, I was VERY apprehensive about getting the vehicle with the PAX system (ANY runflat system w/o a spare, actually). And as we all know, my concerns were valid. But my wife needed another minivan and I had heard great things about the Honda "quality", so I put my trust in them in the form of a purchase. From what I have heard, it sounds like Honda might be replacing all of the tires and wheels with standard ones, refunding any monies paid for replacement PAX tires, and including a new spare tire/wheel to keep in the vehicle as part of the settlement. Oh yeah, maybe an additional monetary settlement too. It's all available to view on the 'net. But that is just what is being thrown around at this point. Nothing is settled yet.
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#431150 - 08/23/08 12:02 AM
Re: New VW Routan
[Re: BillyB]
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Vice Admiral
Registered: 06/25/07
Posts: 480
Loc: CA
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They can't sell them, because they are not viewed as "economy" vehicle right now. And I have heard that indeed the 3.8 powered Caravans do not get very good mileage. Anyone experience that personally?  Glad you think it's funny, Capn.  But ever since they started the minivan segment, Ford, GM, Honda, Toyota, and all the rest have been trying to match them. Some say the Odyssey is the best, but try asking the people that can't keep the transmissions in them. And ask the folks who's driver's door creaks and pops when they open it on their Sienna, but Toyota didn't actually recall it. See what they say. Toyota extended warranty coverage on the door hinge. They've actually been pretty good about extending warranties/recalling defective parts. I just got a notice in the mail that they're replacing rear hatch struts for free as well because some of them have failed prematurely. I haven't had the hinge or the struts fail on ours. Honda has had some issues with their 5 speed tranny, but it will be awhile before they replace more transmissions than Chrysler has in their minivans. 
_________________________
2006 Cobalt 263 Mercruiser 8.1 1999 Larson 206 SEi Volvo 5.0Gi (for sale)
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#431154 - 08/23/08 12:22 AM
Re: New VW Routan
[Re: etyppo]
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Admiral
Registered: 06/25/05
Posts: 7542
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#431162 - 08/23/08 05:11 AM
Re: New VW Routan
[Re: etyppo]
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Admiral
Registered: 10/29/04
Posts: 7502
Loc: Peoria, Illinois
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extending warranty coverage is nice and all e, but not contiuing to build the doors after they knew they had the problem would have been nice.  And yes Chrysler transmissions go bad too, at 70,000 miles.  And not all of them. But not at 20k, like nearly all the Hondas did! Sure Chrysler has replaced more transmissions than Honda, cause they have sold approximately 1.5 million more vans than Honda! Relative scales, my friend, scale. (Kinda like the "death trap" Chevy saddle tank pickups. Sure 8 people died in something like 100 fires, which is tragic. But there were literally 2 million of thos trucks on the roads, so the percentages were tiny tiny slim for a fire. Hence Dateline rigging it)
Edited by BillyB (08/23/08 05:12 AM)
_________________________
I'm just happy to be here!
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